Fishbowl Hosting performance degradation: Unable to connect via RDP

Incident Report for Fishbowl Solutions

Resolved

This incident has been resolved.

Posted May 19, 2026 - 17:30 UTC

Monitoring

A fix has been applied and we are actively monitoring the results. Connectivity and overall performance should be significantly improved. We will continue to keep a close eye on the situation and provide a final update once we have confirmed full resolution. Thank you for your patience.

Posted May 19, 2026 - 16:12 UTC

Update

Our team has identified the root cause and is actively working with our data center to apply a resolution. We apologize for any inconvenience this may cause and will provide updates here as the situation progresses. Thank you for your patience.

Posted May 19, 2026 - 15:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 19, 2026 - 14:06 UTC

Investigating

We are currently investigating this issue.

Posted May 19, 2026 - 14:00 UTC

This incident affected: Fishbowl Hosted Services (Remote Access VPN, Remote Desktop Services).