Internal network outage causing disruption to call center operations

Incident Report for Fishbowl Solutions

Resolved

This incident has been resolved.

Posted Feb 09, 2026 - 17:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 09, 2026 - 16:45 UTC

Investigating

We are currently experiencing a network outage that is preventing us from taking phone calls and emails. Our team is actively working to restore service. Updates will be posted here as soon as they become available. We apologize for the inconvenience.

Posted Feb 09, 2026 - 15:57 UTC

This incident affected: Fishbowl Drive (Fishbowl Drive Webapp), Fishbowl Advanced (Fishbowl Advanced Plugins), and Website.