A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2024 - 15:49 UTC
Update
We have identified the issue being from a recent Microsoft Windows update. We will be revert the update and do rolling restarts. This may affect connection issues for the next hour.
Posted Sep 09, 2024 - 15:29 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 09, 2024 - 15:26 UTC
Investigating
We have encountered an error while connecting to your hosting environment. You will receive a message stating "The remote source can't be reached. Check your connection and try again or ask your network administrator for help". We will continue to investigate the source of the issue and seek a resolution as soon as possible. Thank you for your patience.
Posted Sep 09, 2024 - 15:10 UTC
This incident affected: Fishbowl Hosted Services (Remote Desktop Services).